Currently we do not ship internationally, however we plan to do so very soon!
Once your order is placed, most orders will be shipped in 1-3 business days. Once shipped expect to receive your package between 1-5 days depending on your U.S. location. For orders in solid gold, please allow 2-3 weeks for shipment. All solid gold orders are made to order. Free Express 1-2 Day shipping comes with all solid gold orders.
Every order from the U.S qualifies for free shipping.
Currently we offer refunds and returns for products worth $200 or under only. If you would like to return your order we will gladly accept them within 7 days of receiving your order. Products must be in a New or a New-like condition. Please email us and we will send you a return label to print out. U.S orders qualify for free returns. Once we receive your returned package we can refund you completely.
If you would like to change or cancel your order, please email us at email@example.com immediately. If your order has already been shipped you will have to wait to recieve it and then ship it back to us. This is the only situation where we will not send you a return label ourselves and you will have to purchase one.
Currently we offer exchanges for products worth $200 or under only. For an exchange we will send you a return label to ship your order back to us and then we will refund you for that order. You will have to place another order for the piece that is now desired. Basically we will refund you for that order and you can go ahead and place another order. We accept these exchanged returns within 7 days of the customer receiving their orders. Item must be in New or New-like condition.
Most if not all of our products are hand-made here in the U.S (Made in Florida) by ourselves, a small team of skilled jewelers and designers. We do not outsource nor resell. We post short videos of us creating our pieces on social media.
We use precious metals that are sourced from various ethically certified metal refining companies throughout the U.S.
No as we only work with the following metals: .925 Sterling Silver, and 14k-18k gold. None of these metals turn your skin green.
All of our silver jewelry is bathed in Rhodium. Rhodium is an expensive anti-tarnishing and hypoallergenic metal at that protects your silver jewelry from tarnish for years. You are more than welcome to swim, shower and workout in your silver jewelry without any reprecussions.
Our gold vermeil jewelry is bathed in an invisible ceramic e-coating. This coating is used to make gold plating last longer than it normally would and lessens the wear and tear through daily use, all while keeping its shine. You are welcome to wear your gold vermeil jewelry while working out, showering or swimming as it won't fade for years yet to come. However eventually there will come a time that the gold plating does begin to lose its shine, and eventually wear off. That is just the nature it.
Yes, we do have offer a lifetime warranty called our LIFE-TIME EXCHANGE. If you experience some sort of defect on a SINGLE piece through long-term use, we will gladly replace it with another identical piece or in the event we no longer carry that piece, one of the same value. This is able to be taken advantage of ONE-TIME per customer. This policy does not cover: Lost/stolen pieces, singular pieces over $200, and specialized custom orders.